Privacy Policy

Effective Date: 01/09/2024

At Start Fresh, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Shopify store.

1. Information We Collect

When you visit our Shopify store, we collect the following types of information:

• Personal Information: This includes your name, email address, billing and shipping address, phone number, payment details (such as credit card information), and any other information you provide when making a purchase or creating an account.
• Order Information: Details related to your order, such as products purchased, order history, and transaction details.
• Automatically Collected Information: Shopify automatically collects data related to your device (IP address, browser type, time zone) and browsing behaviour (pages visited, referral sites). Shopify also uses cookies to track information about your interaction with the store.

2. How We Use Your Information

We use the information collected from you in the following ways:

• To process transactions: This includes processing your payments, fulfilling orders, shipping products, and providing customer support.
• To personalise your experience: We use your browsing and purchase history to recommend products that may interest you.
• To improve our store: We analyse customer behaviour to optimise website performance and enhance your shopping experience.
• To communicate with you: We may send you emails regarding your order, offers, product updates, and promotional messages if you have opted in.

3. Shopify’s Role

Start Fresh uses Shopify to power our online store. Shopify collects and processes your personal data under its own privacy policies, which you can review here: Shopify Privacy Policy.

Shopify stores your data on a secure server behind a firewall. If you choose a direct payment gateway to complete your purchase, Shopify stores your payment data securely in compliance with PCI-DSS requirements.

4. Sharing Your Information

Start Fresh will only share your information in the following cases:

• With Service Providers: We may share your information with third-party service providers (e.g., payment processors, shipping carriers) to help deliver services to you.
• For Legal Compliance: We may disclose information if required by law or in response to valid requests by government authorities.

5. Cookies

Our store uses cookies to improve your experience. Cookies are small data files stored on your device to recognize your preferences and optimise your browsing experience. You can manage or disable cookies in your browser settings, but this may affect your shopping experience.

6. Security

We take reasonable steps to ensure the security of your personal data. Shopify uses industry-standard encryption and follows PCI-DSS standards to protect payment information. However, no online transmission or storage system is completely secure.

7. Your Rights

Depending on your location, you may have certain rights over your data, including:

• The right to access, update, or delete your personal information.
• The right to object to or restrict certain processing of your data.
• The right to withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at [Insert Email].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any updates will be posted here with the effective date at the top of the policy. Please review this page periodically for changes.

10. Contact Us

For any questions or concerns about this Privacy Policy, please reach out to us:

Start Fresh